Introduction
Nuxa is the AI front desk for restaurants. It answers every call and chat, takes orders, books tables, and keeps guests informed—without asking your team to code.
You only need your menu, hours, and phone/SMS routing to get started. Everything else is guided.
What You Can Do
Answer every call
Pick up instantly, share hours, menu items, specials, and handle after-hours politely.
Take orders and payments
Capture items, modifiers, fees, pickup/delivery windows; hand off to POS or staff.
Book reservations and waitlists
Collect party size, date/time, notes; send SMS confirmations and updates.
Send proactive updates
Text guests about delays, ready-for-pickup, or delivery ETAs.
Upsell and retain
Offer add-ons (drinks, sides), suggest best-sellers, and keep loyalty tone consistent.
How It Works
Knowledge base
Store menu, prices, hours, delivery zones, and policies. Update anytime—no redeploy needed.
Voice & messaging
Connect your phone number (Twilio) and SMS/WhatsApp for confirmations and follow-ups.
Guardrails
Limit hours, enforce party-size caps, require contact info, and control when to escalate to staff.
Structured outputs
Orders and reservations are captured in clean JSON so staff or POS can act without retyping.
Integrations That Matter
- Voice & SMS: Twilio Voice/SMS/WhatsApp for calls and confirmations
- Payments: Stripe for deposits or preauth (optional)
- Scheduling: Calendar-style reminders and callback windows
- POS-friendly handoff: Structured orders ready for staff/host or API handoff