Your regulars should keep coming back — not quietly drift away.
Quill runs your win-back emails and texts — reaching the guests who came once, the regulars gone quiet, and the birthdays worth remembering, in your voice and timed to actually fill tables. Every message waits for your approval.
Meet Quill — one teammate on your AI teamHi Maria — we've missed you at Bella's! Your lamb ragù is back on the menu this week. Reply BOOK and we'll hold your usual table. — Elena
Regulars away 6+ weeks
880
Recipients62%
Last open rateWhat Quill runs
Brings yesterday's guests back
Feels personal, not blasted
Texts that get opened
Win back the ones who drifted
Celebrates your regulars
You okay it before it sends
Your easiest sales are the guests you already have
You worked hard to get each guest the first time. Quill makes sure that effort keeps paying off — gentle, well-timed reminders that bring people back, fill quiet nights, and turn one-time diners into regulars.
- Win-back notes to guests who haven't been in lately
- Birthday and thank-you touches that build real loyalty
- Specials and quiet-night fillers sent when they'll land best
- Every message in your voice, true to your menu, your okay first
Fill the quiet nights
Quill knows when your guests last came in and which ones to nudge — so a slow Tuesday becomes a chance to bring familiar faces back, not just a slow Tuesday.
How Quill brings guests back
Quill knows who's been in
From your own guest list — who came recently, who's gone quiet, who's a regular — so every message goes to the right person at the right time.
A ready message lands for your okay
A win-back note, a special announcement, a birthday hello — written in your voice, true to your menu, waiting for one tap from you.
It sends, and the tables fill
Approved messages go out by email or text, and you watch the guests come back — with Quill learning what works for next time.
Questions, answered
Your restaurant should be working harder than you.
Start with a free report. See the first issues this teammate would handle for you — before you connect a thing.