Nuxa
Api referenceInboxApiInboxWorkspaceidSla policies

PATCH /api/inbox/{workspaceId}/sla-policies

PATCH
/api/inbox/{workspaceId}/sla-policies

Authorization

sessionAuth
better-auth.session_token<token>

Better Auth session cookie

In: cookie

Path Parameters

workspaceId*string

The workspaceId parameter

Request Body

application/json

name*string
description?string
color?string
isActive*boolean
Defaulttrue
isDefault*boolean
Defaultfalse
priority*integer
Default0
firstResponseTarget*integer
resolutionTarget*integer
firstResponseWarningPercent*integer
Default75
resolutionWarningPercent*integer
Default75
appliesToChannels?array<unknown>
appliesToQueues?array<unknown>
appliesToCustomerTiers?array<unknown>
appliesToPriorities?array<unknown>
businessHours?object
timezone*string
Default"UTC"
holidays?array<unknown>
escalationEnabled*boolean
Defaulttrue
escalationUserId?string
Formatuuid
escalationQueueId?string
Formatuuid
escalationNotifyChannels*array<unknown>
Default["email"]

Response Body

application/json

application/json

application/json

application/json

curl -X PATCH "https://app.nuxa.ai/api/inbox/string/sla-policies" \  -H "Content-Type: application/json" \  -d '{    "name": "string",    "isActive": true,    "isDefault": false,    "priority": 0,    "firstResponseTarget": 0,    "resolutionTarget": 0,    "firstResponseWarningPercent": 75,    "resolutionWarningPercent": 75,    "timezone": "UTC",    "escalationEnabled": true,    "escalationNotifyChannels": [      "email"    ]  }'
{}
{
  "error": "string",
  "code": "string"
}
{
  "error": "string",
  "code": "string"
}
{
  "error": "string",
  "code": "string"
}